Privacy policy

Last updated: June 2, 2026

At Mazena, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

1. Company Information

Mazena
28 Avenue Gabriel Peri
Antony, 92160
France

Email: support@mazena.shop
Phone: +33 5 05 45 34 26

2. Information We Collect

When you visit or interact with our website, we may collect certain personal information, including:

Full name
Billing and shipping address
Email address
Phone number
Payment details
IP address
Browser type and device information
Order history and website activity

3. How We Use Your Information

We use your information for the following purposes:

Processing and fulfilling orders
Providing customer support
Sending order updates and tracking information
Preventing fraud and unauthorized transactions
Improving our website and customer experience
Complying with legal obligations

4. Payment Information

Payments on our website are processed securely through trusted third-party payment providers.

Mazena does not store complete credit card or payment information on our servers.

5. Sharing of Information

We only share your information with trusted service providers necessary to operate our business, including:

Payment providers
Shipping carriers
Website hosting providers
Analytics and security services

We do not sell, rent, or trade your personal information to third parties.

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your shopping cart
Save your preferences
Analyze website traffic and performance
Improve security and functionality

You can manage or disable cookies through your browser settings at any time.

7. Data Retention

We retain personal information only as long as necessary for business, legal, or tax purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to data processing
Request data portability

To exercise your rights, please contact us using the information below.

9. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.

Our website uses SSL encryption to ensure secure data transmission.

10. Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for the privacy practices or content of third-party websites or services.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon publication on this page.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us: