Terms of service

Welcome to Mazena. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. General Information

This website is operated by Mazena.

Throughout the site, the terms “we”, “us” and “our” refer to Mazena.

Mazena
28 Avenue Gabriel Peri
Antony, 92160
France

Email: support@mazena.shop
Phone: +33 5 05 45 34 26

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your country or region of residence or that you have given us your consent to allow any of your minor dependents to use this site.

3. Products & Services

We strive to display all products, descriptions, and images as accurately as possible.

However, we do not guarantee that all product descriptions, images, pricing, or other content are completely accurate, current, or error-free.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing & Payments

All prices displayed on our website are shown in the applicable currency at checkout.

We reserve the right to change prices at any time without prior notice.

Payments are securely processed through trusted payment providers.

Mazena does not store your complete payment information on our servers.

5. Shipping & Delivery

Shipping times provided on our website are estimates and may vary depending on the destination, customs procedures, carrier delays, or other external factors.

For additional details regarding shipping and delivery, please review our Shipping Policy.

6. Returns & Refunds

Customers may request returns according to the conditions outlined in our Return & Refund Policy.

Mazena reserves the right to refuse returns that do not meet the stated return requirements.

7. Order Acceptance & Cancellation

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases involving suspected fraud, unauthorized transactions, pricing errors, or product availability issues.

If your order is canceled after payment has been processed, you will receive a full refund.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and trademarks, is the property of Mazena or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content from this website without prior written permission.

9. Limitation of Liability

Mazena shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the purchased product.